Google's cutting-edge medical AI chatbot is undergoing trials

Google’s cutting-edge medical AI chatbot is undergoing trials

Google’s groundbreaking AI tool, Med-PaLM 2, has been making waves in the medical field since its introduction. Tested at renowned institutions like the Mayo Clinic research hospital, this revolutionary tool is poised to transform the way we seek medical information. Derived from the esteemed PaLM 2 language model, which was unveiled at the prestigious Google I/O event earlier this year, Med-PaLM 2 offers a cutting-edge solution for healthcare queries.

According to The Wall Street Journal, Google’s internal email reveals that the tech giant sees Med-PaLM 2 as particularly beneficial for countries with limited access to doctors. By leveraging a meticulously curated collection of medical expert demonstrations during its training phase, this AI-powered marvel outshines other chatbots, including the likes of Bard, Bing, and ChatGPT, when it comes to engaging in healthcare conversations.

The research paper revealed some interesting findings regarding Google’s Med-PaLM 2 (pdf). While the accuracy issues commonly observed in large language models persist, the study shows that Med-PaLM 2 performs on par with actual physicians in various metrics. However, physicians did discover more inaccuracies and irrelevant information in the answers provided by Med-PaLM 2 compared to their human counterparts.

A noteworthy aspect highlighted by the Wall Street Journal is that customers testing Med-PaLM 2 will have complete control over their encrypted data, ensuring that Google does not have access to it. According to Google senior research director Greg Corrado, Med-PaLM 2 is still in its early stages. Although he personally wouldn’t rely on it for his family’s healthcare journey, Corrado believes that Med-PaLM 2 has the potential to amplify the benefits of AI in healthcare by a significant margin.

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